Communications Assistant, Immediate Start
Birmingham City Centre | Full Time | Monday to Friday | 10am to 6pm | £25,000 + performance incentives
Most jobs list “good communication” as a nice-to-have. This one is built around it. You’ll spend your days talking to real customers, watching how people actually make decisions, and turning what you learn into reports that shape how some of the country’s biggest brands connect with the public.
At Sage, that means representing names people already know and trust, including BT, EE, Eon and Mercedes. We run face to face campaigns across Birmingham and the wider West Midlands, meeting customers where they are and feeding genuine behaviour back into the businesses we work with. It’s commercial insight you can only get by being in the room, not behind a dashboard.
We’re a Birmingham business, based in the city centre, and we’re expanding. This is an on-site role with an immediate start for someone ready to get going.
What you’ll be doing:
- Running customer engagement and communications activity across Birmingham and the West Midlands
- Representing well-known national brands in face to face settings
- Observing and recording real customer behaviour, then reporting it back clearly
- Delivering brand messaging accurately and professionally
- Building relationship management and presentation skills day to day
- Supporting campaign planning, delivery and review
- Learning business development and commercial communication from experienced managers
- Sharing ideas and feedback that improve how campaigns perform
Who we’re looking for:
- Confident talking to people, or genuinely keen to build that confidence
- A steady work ethic and a positive, get-involved attitude
- Comfortable in a busy, people-first environment
- Interested in understanding what drives customer decisions
- Wanting a career with room to grow, not just the next job
- Based in Birmingham or the West Midlands, or fully committed to working in the city centre full time
- Graduates and career changers are welcome
What you’ll get:
- A £25,000 starting salary plus performance incentives
- Full training from your first week
- Hands-on work with recognised brands
- Regular coaching and ongoing mentorship
- Clear routes into leadership and business development
- Real exposure to campaign strategy and client work
- A sociable, ambitious team and genuine responsibility early on
We don’t expect the finished article. We’re after people who want to learn the craft of communication properly, get stuck in, and build real commercial experience while they do it.
If that’s you, apply now and tell us what drew you to the role.
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