Overview
Trade Counter Supervisor – Plumbing & Heating Merchant
Location: Stalybridge
Salary: Up to £36,000 + Bonus Opportunities
Job Type: Full-Time, Permanent
Are you an experienced Trade Counter Supervisor, Trade Counter Sales Advisor or Plumbing Merchant professional looking for your next opportunity? We’re recruiting on behalf of a well-established plumbing, heating, kitchen and bathroom supplier for a motivated and customer-focused Trade Counter Supervisor to join their busy team in Stalybridge. This is an excellent opportunity to join a respected local business where you’ll play a key role in delivering exceptional customer service while helping to develop and grow the trade counter.
The Role
As Trade Counter Supervisor, you’ll be responsible for the day-to-day running of the trade counter, supporting both trade and retail customers, maintaining stock and helping to drive sales. This is a varied role where no two days are the same, so we’re looking for someone who is proactive, organised and enjoys working in a fast-paced environment.
Key Responsibilities
- Provide a friendly, knowledgeable and professional service to trade and retail customers.
- Build and maintain strong relationships with existing trade account customers.
- Identify opportunities to develop new trade business.
- Process customer orders accurately using the point of sale (POS) system.
- Advise customers on plumbing and heating products.
- Maintain stock levels and ensure the trade counter is clean, organised and well presented.
- Assist with goods in, stock control and deliveries.
- Support colleagues across the business to deliver excellent customer service.
- Help achieve trade counter sales targets and contribute to business growth.
About You
The successful candidate will have:
- Previous experience working on a trade counter within a plumbing merchant, builders merchant or similar trade environment.
- Good knowledge of plumbing products and parts.
- Excellent customer service and communication skills.
- Strong organisational skills with excellent attention to detail.
- A proactive approach and positive work ethic.
- The ability to work independently and as part of a team.
- A full UK driving licence.
What’s on Offer?
- Salary up to £36,000 depending on experience. (could go higher for the right person)
- Bonus opportunities.
- Employee discount.
- Employee wellbeing programme.
- Friendly, supportive working environment.
- Long-term career progression with a growing and established business.
Apply Today
If you have trade counter experience, enjoy working with customers and are looking to join a supportive and growing business, we’d love to hear from you. Apply today with your up-to-date CV, or call for more information.
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