Desktop Support Technician

Job Details:

• Role – Desktop Support Engineer (L2)
• Type: Full Remote
• Base Location – London, UK (EC2A 3NP)
• Duration : 5 months +
• Start Date : ASAP

Work Schedule : (Remote)

Schedule 1 : Tuesday – Saturday

Schedule 2 : Sunday – Thursday.

Timings : 6 AM to 2 PM UK time

Top Must-Haves:

• 2+ years of relevant experience
• Basic Linux, Networking and server background (nothing to deep, just basic understanding)
• Bachelor’s Degree (more experience would substitute)

Description:

• This position is responsible for the installation, maintenance and troubleshooting of desktop computers, peripherals, software and related systems.
• Responsibilities include the timely resolution of issues affecting hardware, software and user permissions, as well as routine hardware maintenance.
• Detailed knowledge of basic computer concepts, PC hardware and software troubleshooting, and workstation (desktop/laptop) hardware.
• Experience supporting Windows XP/7 and Server operating systems in a managed desktop environment.
• Experience supporting Macintosh OS X (10.4 & upwards) desirable.
• Basic working knowledge of Linux/UNIX systems (Red Hat preferable) at a user level.
• Solid knowledge of networks including Ethernet, TCP/IP, and Windows Server networking.
• Self motivated with the ability to work independently with minimal supervision.
• Ability to maintain Customer Focus, stay motivated and be proactive.
• Insist on the highest standards from self and others.
• Good verbal and written communication skills.
• Good attention to detail and organizational skills.
• Must be able to safely lift up to 50 lbs.
• Microsoft MCSA/MCSE desirable.
• Additional vendor administrator level certifications preferred, especially Apple ACMT/ACSP and Cisco CCNA.
• BS Degree in computer science or combination of education and relevant experience.

Thanks.

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