Accenture is seeking a Sr Manager to lead end‑to‑end service delivery for infrastructure and cloud services from our West Midlands (Birmingham) office. You will own SLAs, KPIs, and governance while driving AI‑assisted operations and data‑driven improvements.
The role requires experience in IT managed services, stakeholder management, and cost optimization across global platforms. AIOps tooling, ServiceNow, and observability expertise are highly valued.
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