London Enterprise Customer Success Manager – AI Time

Company: laurel
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Job Description:

Laurel is seeking an experienced Enterprise Customer Success Manager to oversee our largest enterprise accounts in the UK, ensuring long-term value from our AI Time platform and driving renewals and expansion. Based in London, you will lead onboarding, craft tailored success plans, align with Product, Support, Implementation and Sales, and manage executive stakeholders.

You will monitor account health, identify growth opportunities, and relay product feedback to fuel improvements while

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Posted: August 7th, 2026