ROLE SUMMARY
The Training & Competence Lead (Technical Readiness) is responsible for ensuring newly recruited technicians (including technician apprentices) are effectively developed and supported to achieve Initial Operational Performance (IOP) in a safe, timely, and fully compliant manner. The role supports the delivery of initial vehicle, equipment and process training, introduction to training pathways and competence frameworks, enabling the successful assessment of competence
ROLE AND RESPONSIBILITIES KEY RESPONSIBILITIES – Technical Readiness & IOP Delivery
– Lead the initial development journey for new technicians from induction through to Initial Operational Performance (IOP).
– Define, implement, and maintain structured pathways that clearly set out the technical, safety, and behavioural requirements for readiness to operate.
– Ensure technicians are only released to operational duties when competence, confidence, and readiness have been demonstrably achieved.
COMPETENCE MANAGEMENT
– Ensure all competence records, assessments, and sign-offs are accurate, auditable, and up to date. – Monitor progress against competence milestones and intervene early where development is at risk.
ASSESSMENT & ASSURANCE
– Design and oversee robust assessment and verification processes, including:
– Workplace assessment – Knowledge and skills validation – Practical task observation
TRAINING & DEVELOPMENT OVERSIGHT
– Work closely with training providers (internal and external) to ensure learning aligns with operational needs. – Identify gaps between classroom learning and workplace application and address these through structured practice and coaching. – Support continuous improvement of training materials, delivery methods, and assessment criteria.
SKILLS, KNOWLEDGE & EXPERIENCE
ESSENTIAL
– Significant experience working in a safety-critical maintenance environment. – Experience supporting or delivering technician development, assessment, or mentoring. – Strong understanding of competence management in a safety-critical industry. – Ability to interpret and apply standards, rules, and procedures in an operational setting. – Confident stakeholder engagement across all areas of the business.
DESIRABLE
– Experience working with or developing Initial Operational Performance (IOP) or similar frameworks. – Familiarity with rail assurance, audit, or compliance activities. – Understanding of apprenticeship or early-career development models in rail.
QUALIFICATIONS
ESSENTIAL – Relevant technical qualification (NVQ Level 3 / equivalent or higher). – Lv3 Training delivery qualification
DESIRABLE – Assessors qualification (e.g. A1 / CAVA or equivalent). – Coaching or mentoring qualification. – Safety or quality management qualification.
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