Bramwith Consulting is hiring an E/CTRM Customer Success Manager for a hybrid role with 4 days remote and 1 day in the London office. You will be the commercial and relationship lead, focusing on client experience, retention, and growing accounts.
You’ll work with Delivery, Product, Support and Development to ensure a seamless journey from onboarding to renewal, handling escalations and maintaining client documentation. UK-based travel of 1 day per week is required.
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