Client Operations Coordinator
Belfast City CentreCompetitive, depending on experience
Artemis Human Capital is proud to be working with a leading professional services organisation to recruit a Programme & Client Operations Coordinator. This is an exciting opportunity for an organised and people-focused professional to join a high-performing team responsible for delivering exceptional client experiences.
You’ll play a central role in coordinating client projects, supporting programme delivery and ensuring every engagement runs smoothly from start to finish. Working closely with consultants, clients and internal teams, you’ll help deliver a seamless service while building strong, lasting relationships.
If you thrive in a fast-paced environment, enjoy juggling multiple priorities and take pride in delivering outstanding customer service, we’d love to hear from you.
Key responsibilities:
- Coordinate the delivery of multiple client programmes and projects simultaneously.
- Act as the main point of contact for clients throughout the programme lifecycle.
- Schedule meetings, workshops, assessments and development activities.
- Build and maintain positive relationships with clients, consultants and external stakeholders.
- Track project timelines, milestones and deliverables to ensure deadlines are met.
- Prepare client documentation, presentations, reports and supporting materials.
- Provide regular updates to clients and internal teams on programme progress.
- Identify potential issues and work proactively to resolve them.
- Maintain accurate records and ensure all project information is up to date.
- Contribute to process improvements that enhance the client experience and operational efficiency.
We’re looking for someone who is highly organised, solutions-focused and enjoys working collaboratively with a wide range of people.
You’ll ideally have:
- Previous experience in project coordination, client services, programme administration, operations, events or training coordination.
- Excellent organisational and time management skills with the ability to manage competing priorities.
- Strong interpersonal and communication skills.
- A proactive approach with the confidence to take ownership of tasks.
- Excellent attention to detail and a commitment to delivering high-quality work.
- Strong Microsoft Office skills, including Outlook, Word, Excel and PowerPoint.
Remuneration:
- Competitive salary based on experience.
- Opportunity to work alongside senior professionals within a respected organisation.
- A varied role with genuine responsibility and opportunities to develop.
- Supportive and collaborative team environment.
- Exposure to a diverse range of clients and projects.
If you’re looking for a role where organisation, communication and relationship management are at the heart of what you do, we’d love to hear from you.
For a confidential discussion or to find out more, please contact Kelsey at Artemis Human Capital.
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