Company: Sofitel Heathrow – Arora Group
Location: Hounslow
Job Description:
Sofitel Heathrow is seeking a Reservation Agent to deliver exceptional guest service, manage inquiries, and process reservations with accuracy. The role emphasizes warmth, clear communication, and knowledge of hotel facilities to confidently propose rates and packages to guests.
Ideal candidates will be highly organised, able to multi-task under pressure, and maintain a smart, professional appearance. Prior 5-star hotel experience is a real advantage, with Opera PMS and Marsha knowledge a plus.
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Posted: August 6th, 2026