Business Support Administrator

Ourclient,awell-establishedbookdistributer,islookingforanorganised,proactiveBusinessSupportAdministratortojointheirfriendlyteam.Youwillbeakeypointofcontactforcustomers,supportingthesmoothrunningofcustomeraccountswhilealsoprovidingvaluableadministrativesupportacrossthebusiness.

Workingcloselywithasupportiveandexperiencedteam,you’llberesponsibleformaintainingstrongcustomerrelationships,resolvingqueriesandensuringaccurateadministrationacrossarangeofbusinessfunctions.

TheresponsibilitiesoftheBusinessSupportAdministratorincludebutarenotlimitedto:

• Managecustomeraccounts,includingpostingpayments,reconcilingaccountsandhandlingcustomerpaymentqueries.
• Carryoutcreditcontrolactivitiesbyphoneandemail,maintainingpositivecustomerrelationshipswhileensuringtimelypayments.
• Provideofficeadministrationsupport,includingorderingsuppliesandcoordinatingofficemaintenancerequirements.
• AdministerHRsystemsandrecordsthroughBrightHR,includingholidays,timekeepingandpersonneldocumentation.
• Supportthewiderbusinessbymanagingsharedadministrativeprocessesand,overtime,progressingintocustomerorderentryandinvoicingresponsibilities.

Skills,Experience&KeyCandidateAttributesoftheBusinessSupportAdministrator:

• Excellentcommunicationskillswithafriendly,customerfocusedapproach.
• Highlyorganisedwiththeabilitytomanagemultipletasksandpriorities.
• Strongattentiontodetailandaccuracy,particularlywhenworkingwithfinancialinformation.
• ConfidentuserofMicrosoftExcelandbusinesssystems,withtheabilitytolearnnewsoftwarequickly.
• Positive,proactiveandwillingtolearn,withtheflexibilitytotakeonnewresponsibilitiesastheroledevelops.

Ifyou’reanorganisedBusinessSupportAdministratorwithexcellentcustomerserviceskillsandadesiretolearn,we’dlovetohearfromyou.