Main area Corporate – Occupational Health and Wellbeing Grade Band 3 Contract Permanent Hours
- Full time
- Part time
- Flexible working
37.5 hours per week (Full Time or Part Time / Flexible working hours may be considered) Job ref 180-F-CVA1034
Employer Cambridge University Hospitals NHS Foundation Trust Employer type NHS Site Addenbrookes Hospital-Division Corporate Town Cambridge Salary £25,760 – £27,476 p.a. pro rata Salary period Yearly Closing 09/08/2026 23:59 Interview date 20/08/2026
Job overview
An opportunity has arisen to join the Assurance team within Occupational Health and Wellbeing. You should be professional and approachable, have the ability to work well under pressure, be organised and have excellent attention to detail.
You must be able to work both independently and as part of a team, be able to liaise with staff at all levels in a confident manner and be willing to learn. You will have experience working in a multi-stakeholder environment.
Main duties of the job
You will need to ensure that the Trust’s pre-employment checks and tasks are completed with the highest accuracy on our database system.
You will possess a high level of organisational skills, data entry and have experience with call handling. You will also be able to prioritise your workload and be able to work on your own initiative, while maintaining and delivering the departmental KPIs.
You should be able to ensure confidentiality, in line with the Data Protection Act, GDPR and the Trust’s policy on Information Governance, as well as be able to communicate with colleagues and service users, in a multi-stakeholder environment.
You should have a good standard of English, excellent communication skills and be competent with Microsoft Office packages.
Working for our organisation
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together – Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background
Detailed job description and main responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
The advert will close at midnight on 9 August 2026.
Interviews are due to be held on 20 August 2026.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person specification
Qualifications
- Educated to GCSE level or equivalent NVQ Level 2 Customer Service / Business Admin / ITQ or equivalent experience
- Typing qualification or equivalent
- Secretary qualification or equivalent
Experience
- Experience of working in a busy office environment or Reception role
- Experience of prioritising, planning and organising own tasks
- Working with guidelines
- Experience of customer service or dealing with the public
- Previous experience of working in the NHS
- Previous experience of working within medical records
- Experience of call handling
- Experience of dealing with difficult situations and confrontations
Knowledge
- Understanding of confidentiality and data protection
- Understanding of customer service
- Knowledge of the Trust, including awareness of the Trust’s priorities
- Knowledge of Trust information systems
- Knowledge of Medical Terminology
Skills
- Ability to work as part of a team
- Good communication skills, including telephone, email and face to face
- Ability to follow processes and procedures
- High level of ability to organise and manage own time keeping to schedule and deadlines
- Good organisational skills
- Ability to meet deadlines
- Willing to take on / learn new skills
- Ability to show attention to detail and accuracy
- Ability to adapt to change
- Ability to work under pressure
Additional Requirements
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
#J-18808-Ljbffr…