Location: NHS Forth Valley Salary: £25,690 – £27,900 per annum Job Type: Fixed-Term / Secondment (6 Months) Category: Administrative & Clerical
NHS Forth Valley is looking for an enthusiastic and experienced Receptionist/Clerical Assistant to join our supportive Psychological Services team. This 6-month opportunity is focused on improving service delivery while working within a department that prioritizes staff well-being and patient-focused care.
The Role
You will be the first point of contact for patients and visitors, providing a high-quality reception and clerical support service. Your role is vital in ensuring the smooth administration of patient bookings and the general efficiency of the department.
Key Responsibilities
- Reception Services: Providing an efficient and friendly front-of-house service for patients and staff.
- Booking Administration: Managing patient-focused booking systems and administrative tasks.
- Clerical Support: Assisting the wider administration team with general office duties.
- Prioritization: Managing a varying workload to ensure all tasks are completed accurately and on time.
Candidate Requirements
- Communication: Excellent interpersonal and communication skills are essential.
- Teamwork: Ability to work effectively as part of a friendly, collaborative team.
- Technical Skills: Strong keyboard skills and proficiency in standard office software.
- Initiative: Ability to work under your own initiative and prioritize tasks effectively.
- Compliance: Successful candidates must complete a Level 2 Disclosure Scotland check.
Secondment Information
This post is available as a 6-month secondment. Existing permanent NHS employees must:
- Discuss the opportunity with their substantive line manager.
- Complete and sign the Secondment Request Form (found on the HR intranet) prior to the interview.
- Bring the signed form to the interview as confirmation of management agreement.
Important Employment Information
High Interest Warning: We anticipate a high volume of applications and may close this vacancy early. Early submission is strongly encouraged.
Hours Update: As of April 1, 2026, the standard full-time working week will reduce from 37 to 36 hours. Pay rates will be adjusted so that total earnings remain unaffected.
AI Policy: Application responses must be your own work. The use of AI tools to generate or modify responses is discouraged and may result in withdrawal from the process.
Visa Sponsorship & International Applicants
Sponsorship: This role may be eligible for sponsorship under the Skilled Worker or Health and Care Worker routes, provided UKVI salary and skill thresholds are met. Sponsorship is assessed on a case-on-case basis.
Guidance: International applicants should refer to the GOV.UK guidance on applying for UK health and social care roles.
Equality, Diversity, and Inclusion
NHS Scotland is a Disability Confident employer. We are committed to equality and diversity and welcome applications from all sections of society. If you require reasonable adjustments for the application or interview, please contact the Recruitment Office.
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