Overview
Role location: JD Sports, 1759 Edinburgh St James, Su 2.31, Edinburgh, United Kingdom. This management role places you at the centre of the store’s success, leading from the front to motivate teams, influence performance, and support store operations to deliver strong commercial results. You will inspire colleagues to excel, uphold high operational and visual standards, and contribute to ambitious sales targets and an outstanding customer experience. These roles require confident leadership, strong commercial awareness, and the ability to elevate your team so the store thrives together.
Key Responsibilities
- Support store leadership with day-to-day operations to achieve sales targets and key KPIs.
- Lead and guide colleagues on the shop floor, allocating tasks, supporting service delivery, and upholding JD standards.
- Assist with coaching and development, providing real-time feedback and reinforcing expectations set by store management.
- Maintain high presentation and operational standards, including product availability, pricing accuracy, visual displays, and store safety.
- Deliver key operational duties such as cash handling support, till checks, delivery processing, stock audits, and opening/closing routines — escalating issues as appropriate.
Skills & Experience Required
- Previous experience in a retail management or supervisory position, demonstrating readiness for a leadership role.
- Strong leadership skills with the ability to guide, motivate, and develop colleagues.
- Confidence in analysing KPIs and sales data to support commercial decision-making and shift planning.
- Excellent communication and interpersonal skills, ensuring professional interactions with customers and colleagues.
- Proven success driving sales performance and contributing to KPI achievement within a retail environment.
- Passion for retail, sport, fashion, and representing the JD brand.
- Hands-on attitude with a commitment to leading by example.
- Resilient, adaptable, and able to remain composed under pressure.
- Customer-centric mindset with a strong focus on delivering the premium JD experience.
What We Offer
- We are an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate diversity and strive to ensure that all colleagues can thrive and contribute meaningfully.
- Encouragement to embrace and uphold strategic priorities: putting people first, digital innovation, customer focus, and operational excellence.
- Awards and benefits including staff discount on qualifying purchases across Group retail stores and online, discounted gym membership, personal development opportunities, and access to apprenticeships and accredited qualifications.
About JD Group
Founded in 1981 with a single store in the Northwest of England, JD Group has grown into a leading global omni-channel retailer in Sports Fashion, Outdoors, and Gyms. Our diverse teams operate across a portfolio of renowned brands in multiple international markets. We are listed on the London Stock Exchange and have been a FTSE100 member since 2019, continuing to expand in the UK and globally, driven by innovation and excellence. We welcome individuals from all backgrounds to contribute to an inclusive, people-first, customer-centric organisation.
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