Key Account Coordinator & Customer Support
Cardiff
to 28,000
Join a growing business supporting leading national brands
We are recruiting for a Key Account Coordinator & Customer Support professional to join a well-established and expanding organisation in Cardiff.
Working as part of a busy client services team, you will support key customer accounts, coordinate day-to-day operations and ensure clients receive an outstanding level of service. This is an excellent opportunity for an organised, customer focused individual looking to build a long term career.
Key Responsibilities
- Support the day-to-day management of key customer accounts.
- Build strong relationships with customers, suppliers and internal teams.
- Respond to customer enquiries and resolve issues efficiently.
- Coordinate stock levels and ordering requirements.
- Produce reports and assist with account performance updates.
- Support Account Managers with administration and customer coordination.
- Identify opportunities to improve processes and service delivery.
About You
You will ideally have experience in customer service, account coordination, sales administration or supply chain support.
You will also have:
- Excellent organisational and communication skills.
- A proactive, customer-focused approach.
- Good knowledge of Microsoft Excel (Power BI experience is desirable).
- Strong attention to detail and the ability to manage multiple priorities.
In return
- Full-time, permanent position
- Friendly and supportive team environment
- Career development opportunities
- Work with recognised national retail and commercial brands
If you are looking for a varied customer support and account coordination role with genuine career prospects, we would love to hear from you.