Position Title:
Onsite Hardware Engineer (L2/3)
Location:
Southampton (SO31 7AY)
Shift Pattern:
Onsite Monday to Friday (No remote/No hybrid)
Salary:
£35,000 – £40,000 + Benefits
Contract Type:
12 Month Fixed-Term Contract
Please note: Active UK SC Clearance is mandatory for this role. Applications from candidates without active SC Clearance cannot be considered.
CDW is recruiting for an experienced Onsite Hardware Engineer (L2/3) to support critical infrastructure systems at a major customer site in Southampton. This is a hands-on engineering role focused primarily on hardware diagnostics, maintenance, and repair across a diverse range of enterprise and legacy platforms supporting a highly critical operational environment.
Working within the onsite CDW workshop and across multiple machine rooms, you will play a key role in maintaining the performance, reliability and availability of essential IT infrastructure.
What You’ll Be Doing
- Providing onsite hardware support for enterprise infrastructure and bespoke systems.
- Diagnosing, repairing and maintaining IBM Mainframes, tape systems, storage arrays and server platforms.
- Supporting legacy and modern hardware including PCs, printers and custom-built systems.
- Applying electro-mechanical repair techniques and soldering skills to specialist equipment.
- Troubleshooting and resolving hardware faults within critical operational environments.
- Building strong relationships with customer stakeholders and attending technical meetings.
- Following and improving documented processes and contributing to technical knowledge sharing.
- Working independently while collaborating with wider engineering and support teams.
What We’re Looking For
Essential Experience
Hardware repair and maintenance experience within enterprise environments
Knowledge of one or more of the following:
- IBM Mainframes (9672, 2003, 2066, 2096)
- IBM Tape Systems (3490, VTS, 3590)
- EMC DASD Storage
- STK DASD Storage
Strong fault-finding and troubleshooting skills
Experience working within critical or high-availability environments
Excellent communication and customer-facing skills
Desirable Experience
- IBM PSeries Servers
- HP ProLiant Servers
- Dell and Sun Server platforms
- PC hardware repair and custom builds
- Dot Matrix and Laser Printer support
- Electro-mechanical repair experience
- Soldering and component-level repair skills
- AIX, HP-UX or related infrastructure knowledge
Technologies & Equipment Supported
Enterprise Infrastructure
- IBM Mainframes: 9672, 2003, 2066, 2096
- IBM Tape Systems: 3490, VTS, 3590
- EMC DASD Storage
- STK DASD Storage
- IBM PSeries Servers
- HP ProLiant Servers
- Dell and Sun Servers
Client Devices
- Lenovo ThinkStation
- IBM PS2
- Dell, HP, Compaq and Sun PCs
- Custom-built systems
- Dot Matrix and Laser Printers
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