Salary £28,142 – £28,598
Housing Estates Coordinator
Housing Centre, Fairway Trading Estate, Eastergate Road, Brighton, BN2 4QL
Job profile for Housing Estates Coordinator
Job details
Salary £28,142 – £28,598
Contractual hours 37
Basis Flexi Hours Package
We are pleased to offer a wide range of benefits to support you and your wellbeing. You can read about them on our Why work for us pages.
Job category/type Administration
Date posted 15/06/2026
Job reference REQ0001102
Attachments: Preview of Shortlisting Questions.docx 2844.Apr17.Estates Co-ordinator.JD&PS.doc
Job description
Do you have a talent for organising services, solving problems, and keeping things running smoothly? Are you keen to play a key role in supporting safe, clean, and well‑managed housing estates? Do you enjoy working with colleagues, residents, and contractors to deliver high‑quality services?
This is a key support role, working closely with managers to ensure that our estates services run efficiently and effectively. You will help maintain and improve administrative systems, support service performance monitoring and act as a vital first point of contact for residents and stakeholders.
Your work will directly contribute to improving housing services for our communities across the city.
There is full information about the role below and attached but, if you would like an informal discussion, please contact. Ivor Johnson Estates Service Manager, ivor.johnson@brighton-hove.gov.uk
About the role
We are looking for someone who is highly organised, adaptable and able to thrive in a fast‑paced environment.
You will have:
- Experience working in a busy office or administrative environment
- Strong IT skills and confidence working with systems and data
- Experience managing high volumes of work, including emails and service requests
- Ability to prioritise competing demands and respond to urgent issues effectively
- Excellent communication skills with the ability to engage with a wide range of stakeholders
- Good organisational skills and the ability to meet deadlines and targets
Knowledge and understanding of:
- Housing or estates services (desirable)
- Building maintenance and repairs processes
- Health and safety requirements in a service environment
Key responsibilities
- Provide high‑quality administrative and business support to the Estates Service Management Team
- Maintain accurate, up‑to‑date systems to support day‑to‑day service delivery
- Monitor workflow performance and produce reports to support decision‑making
- Act as the first point of contact for incoming enquiries, logging and issuing work requests
- Support the development and implementation of improved administrative and ICT systems
- Ensure compliance with council procedures, contracts and standing orders
- Work collaboratively with internal teams and external contractors
- Promote safe working practices and comply with health and safety legislation
Encouraging a diverse workforce
Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it’s what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.
Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti‑racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk).
Why work for us?
As a council, we want to:
- be connected
- be confident
- be innovative and creative
- be diverse and inclusive
- be healthy and psychologically safe
Additional information
Your starting salary will be pro rata if the above position is less than 37 hours or term‑time only.
We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.
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