Scheduler

Description

Job Purpose:

If ABCA sounds like the right place for you, we would love you to join our team within our Service Department. You will co-ordinate the completion of all Reactive Maintenance obligations of Service & Maintenance Contracts within a designated region.

Location:

Office based. Oldham, Manchester

Hours:

40 hours per week. Monday- Friday 8:30am- 17:00pm

What You’ll Be Doing:

• Create weekly workloads and routes for the engineers.
• Ensure engineers have adequate work load for their days, including when jobs fail.
• Orders stock which is required for bespoke pre-booked jobs.
• Arranges engineers stock collection so they have a float of stock which is generally required.
• Relay with the clients on booked work.
• Ensures workload scheduled into the diary is planned by Action Due date / client requested.
• Accountable for handling initial telephone inquiries for clients and engineers.

What You’ll Bring:

• Previous experience managing and planning engineer’s workload is essential
• Previous experience of using a CRMS, CASH especially would be advantageous
• Knowledge of working within the fire and security industry would be preferred

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