Patient Experience Concierge

Company: fortius
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Job Description:

Fortius is seeking a Patient Concierge Coordinator to join our patient services team. You will be the first point of contact for patients, referrers and visitors, delivering a warm, professional and personalised service throughout the healthcare journey.

You will coordinate appointments, manage enquiries and liaise with clinical teams to ensure a seamless patient pathway from initial contact through to treatment and follow-up care.

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Posted: August 4th, 2026