24/7 Monitoring & Welfare Relief Officer

Kingdom Services Group in the UK seeks a proactive Service Care Centre Monitor (Relief Cover) to support a 24/7 command centre. You will respond to service enquiries, coordinate flexible relief cover, and handle incidents while safeguarding staff welfare and ensuring service continuity.

The role requires strong communication, organisation, and the ability to work calmly under pressure, with a focus on accurate record-keeping and escalation where needed.

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