Human Resources Operations Manager

HAIL Partners is working with a European Private Equity firm who are seeking a Vice President, HR Operations to join their London team. The role covers HR governance, employee relations and regulatory compliance including SMCR.

Responsibilities:

• Develop, implement and maintain HR policies, procedures and governance frameworks in line with current employment legislation and best practice
• Design and deliver internal governance controls, including audit trails, policy sign-off processes and risk registers
• Lead and manage complex employee relations casework, including disciplinary, grievance and performance matters
• Personally manage or closely oversee sensitive workplace investigations
• Advise and coach line managers and senior stakeholders on employee relations issues
• Hold governance responsibility for HR-related regulatory obligations, including SMCR
• Maintain and evidence robust processes for certification, fitness and propriety assessments
• Ensure HR operations comply with employment legislation, data protection regulations (including GDPR) and internal policies
• Lead, coach and develop the HR operations team
• Act as day-to-day point of contact for line managers and employees on HR operational and employee relations matters

Role Requirements:

• Proven experience in a similar role, ideally within a comparable sector or organisation
• Track record of partnering with senior leaders, managers and employees on process improvement, governance and complex employee relations
• Sound working knowledge of employment law and its practical application
• Demonstrable experience managing complex, sensitive and high-risk employee relations cases from inception to resolution
• Excellent written and verbal communication skills, with the ability to influence and advise at all levels
• Strong analytical and organisational skills, with meticulous attention to detail
• CIPD qualified
• Working knowledge of European employment law principles and exposure to multi-jurisdiction working

The firm offers hybrid working (3/2) and multiple attractive company benefits.

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