✨ ROVING FACILITIES MANAGER
HYBRID
DEMISED COMMERCIAL FM
LONDON
We are seeking a Roving Facilities Manager to support clients across a diverse portfolio of demised commercial properties throughout London. You’ll provide a proactive, customer-focused Facilities Management service, ensuring occupier-managed spaces are safe, compliant and well-maintained while building trusted, long-term relationships with clients.
WHAT YOU’LL BE DOING…
You’ll take full responsibility for delivering Facilities Management services across a varied portfolio, ensuring exceptional client satisfaction and operational excellence.
Key responsibilities include:
- Managing and developing strong client relationships, acting as the primary point of contact and trusted advisor.
- Conducting regular client meetings and site visits to review building condition, service delivery, compliance and overall customer satisfaction.
- Taking ownership of multiple commercial properties, ensuring all aspects of Facilities Management are delivered to the highest standards.
- Preparing and presenting clear, accurate management reports for clients and senior stakeholders.
- Producing annual service charge and operational budgets, monitoring expenditure and identifying opportunities for cost efficiencies.
- Validating invoices, managing expenditure and reviewing quotations to ensure value for money.
- Managing reactive and planned maintenance through the CAFM/helpdesk system, coordinating contractors and ensuring works are completed within agreed timescales.
- Overseeing supplier performance through KPI reviews, service meetings and contract management to ensure consistently high standards.
- Ensuring contractors work safely, with appropriate permits to work, RAMS and health & safety procedures in place.
- Carrying out detailed property inspections, identifying maintenance requirements and driving remedial actions through to completion.
- Maintaining accurate property records, compliance documentation and statutory certification across company systems.
- Ensuring all statutory compliance requirements are met, including managing inspections, certifications and remedial works within required deadlines.
- Supporting business continuity planning, emergency preparedness and fire safety procedures across the portfolio.
- Managing work orders, contract variations and annual contract reviews to ensure accurate service delivery.
- Identifying opportunities to improve service delivery, operational performance and client satisfaction.
- Working collaboratively with internal teams to ensure a seamless and consistent service across all client accounts.
- Keeping professional knowledge up to date by completing all mandatory training and continuing professional development.
WHAT WE’RE LOOKING FOR…
Above all else, we’re looking for someone with exceptional people skills.
You’ll be naturally approachable, confident communicating with a wide range of stakeholders and genuinely enjoy building long-term client relationships while delivering a first-class Facilities Management service.
You’ll also have:
- Proven experience as a Facilities Manager, managing a portfolio of commercial properties.
- Excellent communication and interpersonal skills with the confidence to engage professionally at all levels.
- A proactive, organised and solutions-focused approach with the ability to work independently.
- Strong commercial awareness and experience managing budgets, expenditure and service contracts.
- Excellent written communication skills with strong attention to detail.
- The ability to manage multiple priorities while maintaining exceptional levels of customer service.
- Experience managing contractors and suppliers, monitoring KPIs and driving service improvements.
- A solid understanding of both Hard and Soft Facilities Management services.
- Strong knowledge of statutory compliance, health & safety legislation and property compliance requirements.
- Experience implementing and improving Facilities Management processes and systems.
- IOSH Managing Safely (essential).
- NEBOSH General Certificate (desirable).
- Full UK driving licence preferred.
Monday – Friday | 9:00am – 5:30pm
Salary Upto £50,000k + Car allowance + Upto 10% Bonus
Hybrid working with the autonomy to manage your own diary and client visits.
APPLY- Please send your CV to sally.ridgway@foundationrecruitment.com
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