Assistant Operations Manager
Birmingham
£35k – £45K plus 30 days holiday and enhanced pension
Working 36.5 hours per week (Mon-Friday shifts between 05:00-22;00)
Are you an experienced leader looking to make a real difference in your community?
A leading organisation is seeking a passionate and proactive Operations Manager to drive high-quality, efficient service delivery across Birmingham.
We’re looking for someone with proven experience managing large teams — whether that’s in Transport, Airports, Facilities Management, the Military, or another service-led environment. If you’re motivated by performance, safety, and continuous improvement, this could be the role for you.
The Role
You will lead and develop teams delivering essential front-line services — ensuring safety, efficiency, and excellent customer satisfaction. This is a hands-on, people-focused role that requires strong leadership, operational oversight, and a passion for positive change.
Key Responsibilities:
- Lead and manage large teams, driving high performance and engagement.
- Oversee resource allocation, safety compliance, and budget control.
- Conduct safety inspections and ensure adherence to all regulations.
- Analyse operational data to identify and implement service improvements.
- Champion innovation, sustainability, and a “right-first-time” approach.
- Deputise for senior management and represent the service with key stakeholders.
About You
We’re open on your background — whether that’s public sector, private industry, or the armed forces — but you’ll need to show strong operational and leadership experience.
Essential Requirements:
- NEBOSH qualification (or equivalent Health & Safety certification).
- Proven ability to lead and motivate large teams 20-30 people
- Strong safety management and compliance experience.
- Excellent financial and resource management skills.
- Full UK driving licence and willingness to travel within the region.
If you’re ready to step into a role where your leadership directly impacts people and communities — we would love to hear from you.
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