Product Trainer

Product Trainer- Insurance

We are currently recruiting for a Product Trainer with Insurance backgorund to join one of our Insurance clients on a 6-month contract.

Inside IR35

Hybrid- adhoc to London and Ipswich

Responsibilitie

• sDevelop high-quality, role-specific training materials from product briefs, including facilitator guides, learner workbooks, quick reference materials, e-learning scripts, and knowledge base conten
• tContribute to and maintain the in-product AI assistant knowledge base, ensuring content is accurate and up to dat
• eScope and plan content build activity in collaboration with the Training Manager, aligning to delivery timeline
• sCreate comprehensive Train-the-Trainer packs to enable regional trainers to deliver consistently and independentl
• yDeliver engaging training sessions to large cohorts (approx. 50 learners) across in-person, virtual, and hybrid format
• sHost regular drop-in sessions to support colleagues during key product launch period
• sDeliver product demonstrations ahead of go-live and lead champion certification session
• sCoach and support Business Champions to enable effective peer-to-peer learning and adoptio
• nFacilitate Train-the-Trainer workshops, covering product knowledge, delivery approach, and common challenge
• sProvide ongoing coaching and support to regional trainers, ensuring quality and consistency during rollou
• tKeep regional trainers updated on product changes to ensure training materials remain curren
• tProvide post-go-live support and reinforcement, working alongside digital/AI support tool
• sCapture and escalate feedback to continuously improve training content and deliver
• yTrack engagement metrics such as attendance, completion, and early adoption indicator

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