Employer University Hospitals of Morecambe Bay NHS Foundation Trust Employer type NHS Site Furness General Hospital Town Barrow Salary £25,760 – £27,476 per annum pro rata Salary period Yearly Closing 12/08/2026 23:59
Oncology/Haematology Reception & Appointments Administrator
NHS AfC: Band 3
”Creating a great place to be cared for and a great place to work”
University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.
Job overview
The Oncology Unit at Furness General Hospital are looking to recruit a part-time Receptionist/Administration Clerks.
You need to be enthusiastic, motivated and prepared for the challenge of providing excellent customer service to the patients using the Oncology/Haematology services in a warm, friendly environment.
Main duties of the job
You will be required to work at Furness General Hospital with the potential for some very occasional travel to Westmorland General Hospital.You will be able to work as an effective team member, demonstrate effective communications skills both written and verbal and support the team in the delivery of patient focused care. Previous reception team and appointment booking experience together with knowledge of the LORENZO system an advantage.
Working for our organisation
We operate from three main hospitals – Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community health care premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Our community services for adults are provided in people’s homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/
Person specification
Education and qualifications
- Educated to GCSE level or equivalent to include English language and Maths
- Keyboard skills/computer literate
- ECDL or equivalent
- NVQ or equivalent in Customer Care
Experience
- Health service experience within a clerical field
- Previous experience of PAS system/Lorenzo or equivalent
- Customer Care
Skills, ability and knowledge
- Ability to deal with information sensitively and confidentially
- Numerate, good communication skills to include; written, verbal,
- Ability to work both independently and as part of a team
- Work to tight deadlines in a professional manner
- Problem solving and ability to multi task
PLEASE NOTE THAT SHORTLISTED APPLICANTS WILL BE CONTACTED BY EMAIL.
The Trust promotes flexible working opportunities where ever possible to enable staff to balance their work and home life. We are committed to Equal Opportunities and aim to be EffortlesslyInclusive .
The trust operates a No Smoking Policy.Only those applicants who demonstrate clearly how they meet our Person Specification will be shortlisted for Interview.We reserve the right to close a job advert early where sufficient applications have been received.The Trust does not offer interview expenses to shortlisted candidates unless indicated in the advertIf the post is subject to Disclosure & Barring Service checking, (formally CRB) a charge of £49.50 for Enhanced and £21.50 for Standard clearance and additional to this a £4.90 administration fee will be made to the successful candidate(s). This currently only applies to roles Band 6 and above and Medical & Dental posts.
Anyone newly appointed to the trust under the Agenda For Change contract, will be subject to the completion of a satisfactory 6 month probationary period. This will give the new staff member an opportunity to become familiar with the role and working environment.
We have introduced a new system called Pre-Onboarding, specifically to support you right the way through to your first few months in your new role with us atUHMB. This bespoke site has lots of useful information to help you settle into your new roleincluding: what to expect from the recruitment clearances process, where to get a uniform, when you’ll get paid etc. As well as information on a number of our services i.e. Infection Prevention, Anti-fraud, Inclusion and Diversity, Care Certificates and much more. To access click on this linkhttps://www.uhmb.nhs.uk/uhmbt-pre-onboarding .
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
#J-18808-Ljbffr…