24/7 Network Control Lead – Incident Response & Ops Excellence

Severn Trent Water in the United Kingdom is seeking a leader to head a team within the Operational Control Centre (OCC). You will guide Controllers, Technicians and Technical Experts 24/7, making critical decisions on operational control and asset failures.

Reporting to the OCC Business Lead, you will work with various teams to ensure reliable service and maintain stakeholder trust. You will focus on delivering exceptional customer service for millions of customers, managing risk, coaching

#J-18808-Ljbffr…