We are looking for an experienced motor industry SERVICE ADVISOR to join an Exeter based main dealer who represent one of the UK’s well-known brands.
You’ll need to possess excellent customer service skills, both face-to-face and telephone based.
Motor trade experience gained at another main dealer or quality independent garage is required alongside a full driving licence.
In this role, you will be the face of the Service Department, assisting incoming customers, booking servicing, repairs, and maintenance appointments. Upselling identified work and approved products / services will be a key activity.
The ability to work as part of a team, with good communications and computer skills are essential, as well as being able act on your own initiative as and when required, prioritising your own workload.
Additional benefits include:
- Rewarding loyalty with up to 33 days holiday per annum.
- Access to a platform which offers hundreds of perks and discounts.
- Discounts on new and used vehicle purchases (as well as servicing and repairs) for colleagues and their families.
- An extra paid day off each year in addition to your holiday allowance to attend family/celebratory events.
- A paid day off on your birthday.
- Death in Service benefit of 4 x salary.
- Workplace pension scheme offering enhanced employer contributions.
- Cycle to Work bike purchase scheme through salary exchange.
- Access to the in-house management development scheme.
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