Head Of Operations

Head of Operations Page Personnel Edinburgh, Scotland

About Our Client

This opportunity is with a medium-sized organisation operating within a specialist engineering and technical services business . The business provides nationwide installation, maintenance, compliance and technical support services through a highly skilled field engineering network, supporting a growing portfolio of national customers and strategic partners.

Job Description

• Lead and manage all operational delivery functions across the business.
• Ensure consistent, high-quality service delivery across maintenance, compliance, installation and construction activities.
• Oversee budgeting, resource allocation, and cost management within the operations department.
• Monitor and improve key performance indicators including utilisation, productivity, response times, first-time fix rates, project delivery and customer satisfaction.
• Ensure compliance with industry regulations, safety standards, and company policies.
• Lead, develop and motivate operational teams across multiple locations.
• Monitor performance metrics and provide regular reports to senior leadership.
• Oversee workforce planning and resource allocation across field engineering and project teams.

The Successful Applicant

A successful Head of Operations should have:

• Senior operational leadership experience within engineering services, utilities, engineering infrastructure, industrial services or a related technical environment.
• Experience managing nationwide field-based engineering or technical service teams.
• Experience in petroleum, energy or downstream infrastructure sectors would be beneficial.
• Expertise in resource allocation, budgeting, and cost management.
• Knowledge of regulatory compliance and safety standards in manufacturing.
• Excellent leadership and team development skills.
• NEBOSH, IOSH or equivalent health and safety qualification.
• * Degree or professional qualification in Engineering, Operations Management, Business Management or a related discipline.

What’s on Offer

• Competitive salary ranging from £80-100k per annum.
• Car allowance + bonus + additional benefits
• This is a new position based in the Edinburgh area and we are looking for someone happy to be based in the office unless travelling.

Full-time

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