Introduction
An exciting opportunity to join Long & Dhindsa Ltd trading as Subway, supporting day-to-day food preparation, customer service, store standards and hospitality operations while working towards a recognised apprenticeship qualification.
About the Employer
Long & Dhindsa Ltd operates an established Subway franchised quick-service restaurant. The business serves local customers, commuters, workers, repeat customers and passing trade through dine-in, takeaway and digital ordering channels. The store is owner-managed, with a focus on quality food, excellent customer service, brand standards and developing staff within a supportive hospitality environment.
What You’ll Do
- Prepare and serve Subway products in line with brand standards, food safety procedures and customer requirements.
- Provide friendly, efficient customer service for dine-in, takeaway and digital order customers.
- Support stock rotation, cleaning schedules, hygiene checks and general store presentation.
- Assist with opening, closing and daily operational routines under supervision.
- Work with managers and team members to develop confidence in hospitality, food service and workplace communication.
Training Outcome
There may be opportunities to progress into a permanent team member role, shift leader or supervisor position, and to continue with further hospitality apprenticeship training such as Hospitality Supervisor or Hospitality Manager.
Skills Required
- Communication skills
- Attention to detail
- Customer care skills
- Team working
- Non judgemental
- Patience
- Punctual
- Reliable
- Positive attitude
Qualifications
- Essential – GCSE – English – 2 or above
- Essential – GCSE – Maths – 2 or above
Course Information
Course: Food and beverage team member (level 2)
Level: 2
Route: Catering and hospitality
Apprenticeship Level: Intermediate
Working Arrangements
Working Week: Working pattern to be agreed on rota basis across Subway opening hours. May include weekdays, weekends and occasional evenings, with training time included within paid working hours.
Expected Duration: 1 Year
Training Provider: DCG
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