German speaking Customer Service Representative Euro London Appointments Bury St Edmunds, Suffolk, England
Job Title: German speaking Customer Service Representative
Location: Bury St Edmunds
Contract: Permanent, full-time
Working hours: Monday – Thursday 8am – , Friday 8am –
Salary: depending on experience
This is an exciting time to join our global UK-based client as a German speaker within their Customer Service department. In this role, you’ll play a key role as part of a collaborative, forward-thinking and global company by supporting their German speaking market.
If you’re looking for a high-level, technical and proactive role where you can drive continuous improvement and utilise your language skills along with your experience within manufacturing or engineering, we’d love to hear from you!
- Competitive annual salary, depending on experience
- Early finish at 12:30pm on Fridays
- Excellent opportunities for growth and development
- Make a direct impact on a growing, international business
- And more!
As the German speaking Customer Service Representative, you will:
- Answer incoming phone calls and emails from German speaking customers regarding order entry, tracking and product stock levels
- Be responsible for purchase order requests and entry, administration, quotations, and technical advice and assistance regarding products
- Maintain an up-to-date technical knowledge regarding products
- Be responsible for the German speaking market, ensuring a customer-first, proactive approach
- And more
Who we’re looking for:
- Native-level German speaker with fluent English
- Experience in a high-level technical customer service environment, ideally within manufacturing or engineering environments
- Strong computer skills, including MS Office and ERP systems
- Experience in process improvement
- You’re a great communicator and problem solver with the ability to understand and effectively communicate technical information to customers
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