Business Services Lead 27,612 pa
Fixed Term f/t (37.5 hrs pw to 13/09/27)
Stroud
81.2 mi from Edgware
Ends: Aug 2nd
Ref: IRC178805
Summary
The National Trust is a dynamic organisation with a lot going on-always. As Business Services Lead, you can guarantee that no two days will be the same, so you’ll have to love variety, pace and challenge. As well as contributing to the ongoing functioning of the property as a whole, you’ll have the chance to be involved in a variety of initiatives and projects and use and develop your skills, beyond departmental working.
What it’s like to work here
At the National Trust, people and places are at the heart of everything we do. You’ll be part of a supportive, collaborative team that cares deeply about delivering great service while protecting our special places for the long term. We value teamwork, encourage new ideas and work together across roles and disciplines to solve problems and make things better. You’ll work in an environment where no two days are the same, where your contribution really matters, and where you’ll be trusted to use your initiative while being supported by experienced colleagues. Above all, you’ll be helping ensure our places are safe, welcoming and inspiring for everyone.
What you’ll be doing
You’ll be helping to run a business service for the wider team that is efficient, proactive and flexible. Your responsibilities may include managing our meeting spaces, helping with system and financial management, creating reports and other general administrative tasks. You can view the full role profile for this role in the document attached. You don’t need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we’re looking for
- highly organised, proactive, full of new ideas, willing to lead for change and deliver results.
- a role model and with good leadership skills, able to build a vision and encourage others to follow you to make it happen.
- a strong communicator who can confidently and clearly present their ideas and those of others.
- a strategic problem solver who can understand how things fit together and spot the opportunities that appear.
- a process thinker with an inquiring mind who can explore the intricacies of how things work and what we can do to improve them.
- a confident multi-tasker, happy to roll their sleeves up and help us get the job done and able to prioritise their own workload.
- a skilled IT user, able to learn and explore new technology and systems as well as share the knowledge with others.
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme (for roles that meet the salary criteria)
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
National Trust place
Ebworth Estate, The Old Ebworth Centre, Stroud, GL6 7ES
Documents
Business Services Lead – Career Level B.pdf
Requirements
Compliance.Eligibility to Work in the UK
Additional information
Closing Date: 02 August 2026
Equal Opportunities Statement
The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here .
Safeguarding Statement
The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.
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