Mid-Market CS Manager – Healthcare AI, Revenue Owner

black.ai is looking for a commercially driven Mid-Market Customer Success Manager to manage a portfolio of about 50 accounts, contributing to a £2.5M ARR book. The ideal candidate will thrive in a SaaS environment, managing a high-volume portfolio while driving renewals and expansions.

This position requires strong collaboration with Account Executives and the ability to proactively address account needs. The role offers competitive perks, including equity and comprehensive health benefits.

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