Onsite Customer Service Agent – Banking & Personal Loans

Avensys Consulting UK in Newcastle Upon Tyne is seeking a Customer Service Agent for an onsite role. The 6-month contract (Inside IR35) involves handling a high volume of inbound calls for a financial services operation and maintaining accurate customer records.

The role requires previous call centre experience, strong communication, and the ability to meet KPIs. Working hours are 37.5 per week with shifts between 8am and 8pm; overtime opportunities are available at enhanced rates.

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