Housing Repairs Helpdesk Advisor

Brighton & Hove City Council in Brighton is seeking a Customer Service Advisor to support the Repairs Helpdesk for council tenants. The role focuses on delivering high-quality information, advice and assistance across multiple contact channels, ensuring a professional customer experience and timely issue resolution.

The position is fixed-term for 12 months with a pro-rata consideration and requires strong communication and IT skills, with experience in housing-related services and GDPR

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