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Receptionist/Administrative Assistant – Orthodontics
The closing date is 07 August 2026
Are you a receptionist or administrator looking for an interesting role in orthodontics?
We have a great opportunity for a receptionist to join our busy and friendly team. This position is available part time, 3 days per week; Days to be discussed during interview.
Please note, this position will be based at Dorset County Hospital but there may be a requirement to work at Bournemouth Hospital.
Right to Work in the UK:This role is not availablefor Skilled Worker visa sponsorship. Applicants must already have the legal right to work in the UK at the time of application. Unfortunately, we are unable to support visa applications for this post in line with UKVI regulations.
Main duties of the job
You will:
Provide comprehensive reception / administrative support to the Orthodontic department service in achieving its objectives.
Assist and support the team to ensure the delivery of a high quality service. This will require the use of good clerical, communication and interpersonal skills.
- To liaise with patients, clinical staff and medical staff both within and outside the Trust to ensure patients are seen within nationally agreed waiting times.
- To provide an efficient, friendly and caring booking, advice and information service to anyone calling the Orthodontic department.
About us
At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff.
Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best. Our vision is healthier lives, empowered citizens, thriving communities.
We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.
We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidate’s individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.
All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.
Job responsibilities
Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.
Please contact us at Recruitment@dchft.nhs.uk if you are unable to view or download the attachment.
For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.
Person Specification
Knowledge & Experience
- Experience in dealing with telephone enquiries
- Understanding of Confidentiality
- Recent & relevant experience in an office environment in a clerical/admin capacity
- Level 3 or equivalent education required I.E NVQ Level 3
- Previous experience in a Healthcare environment
- Previous computer experience in a Windows environment
Education, Qualifications & Training
- General education to GCSE standard or equivalent, including Maths and English
SKILLS & ABILITIES
- Good numeracy and literacy skills
- Ability to work without supervision
- Ability to work as part of a team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Dorset County Hospital NHS Foundation Trust
£25,760 to £27,476 a yearPro Rata Per Annum
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