Luxury Guest Services Coordinator – Upsell Savvy 5★

Chewton Glen in New Milton, England, seeks a Guest Services Coordinator to provide 5* service before arrival and during the stay, maximising revenue opportunities where possible.

You will manage reservations for rooms, dining, spa and events, maintain system knowledge, perform 7-day pre-arrival calls, and upsell facilities. Based in the lobby on busy days and collaborate with Central Reservations.

Experience in 5* service and strong communication are essential for success.

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