Location & Salary
Canary Wharf – Salary: £27,109.31, Full‑time – 40 hours per week
About iSmash
Founded in 2013, iSmash is the UK’s leading tech repair brand with 37 stores, offering smartphone, tablet and computer repairs, refurbished devices and accessories. We provide a lifetime warranty on screen repairs and a customer‑first experience.
Position Overview
As a Sales Assistant, you are the first face customers see. You greet customers, provide expert advice on products and services, help them find the right solutions, maintain store displays, manage stock, apply screen protectors, and assist with device check‑ins and hand‑overs.
Responsibilities
- Greet customers, answer questions and provide expert advice on accessories, refurbished phones, and services.
- Drive sales by helping customers find solutions, hitting sales targets, and supporting promotional events.
- Maintain store displays, manage stock, and ensure the store is clean, tidy, and aligned with iSmash brand.
- Apply screen protectors, complete basic phone cleaning, and assist with device check‑ins and hand‑overs.
- Submit daily standards reports, track sales, and co‑sign returns to the warehouse.
- Handle transactions, follow up with customers, and ensure every interaction is positive.
Requirements
- A passion for tech and gadgets.
- Sales experience and a customer‑focused attitude.
- Flexibility and a team‑player mindset.
Benefits
- Competitive base salary of £27,109.31 plus commission.
- Clear career pathways into Technician, Manager, Field Support or Retail Operations.
- Company pension, increasing holiday allowance, and relocation support.
- 21 days holiday plus 8 bank holidays (pro‑rata for part‑time hours).
- Work‑life balance and a supportive culture with annual awards.
Equal Opportunity
We are an Equal Employment Opportunity employer and do not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
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