L2/L3 AMS Engineer — COTS Apps & Project Management

Infosys in Stevenage, United Kingdom, is seeking a skilled L2/L3 Support Engineer to provide advanced AMS support across enterprise applications. You will handle incident resolution, platform administration and SLA-backed service delivery, escalating where needed and coordinating with vendors and internal teams.

The role requires ITIL/ITSM familiarity, CMDB management, and strong troubleshooting across application, data and environment layers.

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