Immersive Beauty Experience Lead

SEPHORA UK is seeking a Customer Experience Manager to lead the store’s strategy for service, experience and people. You’ll inspire a high-performing team, coach on the shop floor, and deliver a personalised, unforgettable customer journey across Makeup, Skincare, Fragrance and Services.

You’ll collaborate with Beauty Hub, Brands and Marketing to create immersive moments, events and masterclasses that elevate customer experiences and commercial results.

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