Main area Admin & Community Respiratory Grade NHS AfC: Band 3 Contract Fixed term: 9 months (Funding until 31st March 2027. Contract length may shorten depending on start date) Hours
- Full time
- Part time
- Job share
- Flexible working
37.5 hours per week (Hours flexible but to be worked between Barrow and Kendal office) Job ref 331-7982153-UHMB-A
Employer University Hospitals of Morecambe Bay NHS Foundation Trust Employer type NHS Site Alfred Barrow Health Centre (or Beck House, Kendal. Negotiable) Town Barrow-in-Furness Salary £25,760 – £27,476 pro rata Salary period Yearly Closing 05/08/2026 23:59
Community Respiratory Administrator
NHS AfC: Band 3
”Creating a great place to be cared for and a great place to work”
University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.
Job overview
The Morecambe Bay Respiratory Network in conjunction with the Community Respiratory Service, have secured funding until March 2027, to continue running a number of new services across Morecambe Bay, including (but not limited to) Pulmonary rehabilitation and specialist home rehabilitation and support, for people with respiratory disease living with high symptom burden who are at high risk of deterioration and urgent care use.
We require a full time administrator to support (primarily) the running of Pulmonary rehabilitation and general office duties in Barrow and Kendal. This is a temporary contract (pending a recurrent funding decision in 2027).
This time limited post would be ideal for an experienced NHS administrator, with existing knowledge of NHS systems and patient customer service skills.
Main duties of the job
Main duties of the role are outlined in the attached job description, but to support the PR programme delivery you will be expected to:
- Phone patients to discuss and explain the PR programme and arrange appointments
- Dealing with patients in a kind, respectful and sensitive manner when they contact the team (including people who are breathless and in distress)
- Work with our clinical team to prepare and replenish assessment and class paperwork
- Scanning of clinical paperwork onto EMIS web clinical system
- Ordering of supplies
- Attendance at meetings and support of minute taking as required
Working for our organisation
Our Community Respiratory Team has 3 main offices in Lancaster, Kendal & Barrow (not on hospital grounds) and our team provide care across the whole of Morecambe Bay.
We operate from three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies,daycase and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Our Community Service for adults are provided in people’s homes ,community centres, clinics, GP Practices, community hospitals. Our aim is to work with people to help them remain independent , improve their health and manage their conditions through high quality care , advice and support.
Detailed job description and main responsibilities
Phone patients to discuss and explain the PR programme and arrange appointments
Dealing with patients in a kind, respectful and sensitive manner when they contact the team (including people who are breathless and in distress)
Work with our clinical team to prepare and replenish assessment and class paperwork
Scanning of clinical paperwork onto EMIS web clinical system
Ordering of supplies
Attendance at meetings and support of minute taking as required
Person specification
Knowledge
- 3 GCSE grade C or above to include English Language or equivalent experience
- NVQ level 3 in administration or equivalent qualification or relevant proven experience.
- Commitment to excellent patient care and the delivery of high quality service.
- Prior experience working with EMIS & UHMB Web Systems
Experience
- Experience of computer based information systems in an office environment.
- Ability and experience of using Microsoft Office and Microsoft 365
- Experience of minute taking.
- Experience with working with NHS patient information systems
- Experience working in a patient facing capacity within the NHS
Skills
- Flexibility – demonstrating the ability to respond positively to change
- Ability to travel to other bases independently across Morecambe Bay
The Trust promotes flexible working opportunities where ever possible to enable staff to balance their work and home life. We are committed to Equal Opportunities and aim to be EffortlesslyInclusive.
The Trust operates a No Smoking Policy.
Only those applicants who demonstrate clearly how they meet our Person Specification will be shortlisted for Interview.
If the post is subject to Disclosure & Barring Service checking, (formally CRB) a charge of £49.50 for Enhanced and £21.50 for Standard clearance and additional to this a £4.90 administration fee will be made to the successful candidate(s). This currently only applies to roles Band 6 and above and Medical & Dental posts.
Name Gary Wilson Job title MBRN Lead Admin & Patient Navigator Email address Gary.Wilson@mbht.nhs.uk Telephone number 01524 591659 Additional information
Ruth Brown (CRT Lead Admin & Patient Navigator)
Ruth.Brown@mbht.nhs.uk
If you have problems applying, contact
Address Level 1Fusion HouseEvolution ParkBlackburnLancashireBB1 2FDTelephone 03033 301 033
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