Operations Director

This is an opportunity to play a key role in shaping the operational backbone of a growing logistics business.

Client Details

Our client is a growing logistics business.

Description

• Develop and execute the company’s operational strategy in line with overall business objectives.
• Ensure operational capability, structure, and capacity align with commercial growth plans.
• Lead, mentor and develop the operations management team to achieve consistent performance.
• Own end-to-end service delivery across all road freight forwarding operations.
• Oversee capacity planning, carrier performance and network utilisation.
• Control operational costs while maintaining service quality and reliability.
• Ensure operational decisions protect agreed pricing and margin targets.
• Drive continuous efficiency improvements across people, process, and network.
• Ensure full compliance with transport legislation, customs procedures, and company policies.
• Lead health & safety and quality standards across all operational activities.
• Support key customer relationships from an operational performance perspective and act as a senior operational escalation point for strategic customers.
• Build and manage relationships with hauliers, subcontractors and partners and oversee supplier performance, compliance and SLAs.
• Contribute to strategic planning, investment decisions and business development initiatives.

Profile

• Proven senior operational leadership experience within road freight forwarding.
• Strong understanding of UK and European road freight operations.
• Demonstrated experience managing complex, time‑critical transport networks.
• Strong commercial awareness with the ability to balance service, cost and margin.
• Experience operating within a fast‑growing or change‑led logistics environment.
• Strong people leader who builds accountability and high performance.
• Delivery‑focused with a pragmatic and decisive leadership style.
• Process‑driven with a continuous improvement mindset.

Job Offer

• Competitive salary ranging from £90,000 to £110,000 per annum.
• Comprehensive benefits package, including a car or allowance, performance related bonus and pension.
• International travel required

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