Temporary Operations Administrator (Customer Service)  Location: Office-based Contract: Temporary (8-12 weeks) Start Date: Mid-August 2026 Hours: 28 hours per week Pay Rate: £12.71 per hour Working Pattern: Flexible days and hours, to be agreed. All 28 hours must be worked from the office. About the Role We are looking for a reliable and customer-focused Temporary Operations Administrator to join our team for an 8-12 week assignment starting in mid-August. This is a varied role that combines administration, operational support and customer service. You will play an important part in ensuring day-to-day processes run smoothly while providing a professional and positive experience for customers and colleagues. Key Responsibilities
- Providing excellent customer service via telephone and email.
- Responding to customer enquiries and resolving issues efficiently.
- Processing and maintaining accurate records and databases.
- Supporting operational processes and administrative activities.
- Preparing correspondence, reports and documentation as required.
- Managing inboxes and escalating queries where appropriate.
- Assisting with scheduling, coordination and general office administration.
- Ensuring information is handled accurately and confidentially.
We are looking for someone who:
- Has previous administration experience.
- Possesses strong customer service skills and a professional telephone manner.
- Is organised, detail-oriented and able to manage multiple tasks.
- Has good working knowledge of Microsoft Office, including Outlook, Word and Excel.
- Communicates clearly and confidently with a range of people.
- Works well independently and as part of a team.
- Is reliable, adaptable and able to learn new processes quickly.
What We Offer
- Competitive hourly rate of £12.71 per hour.
- Flexible working hours and days (28 hours per week).
- Friendly and supportive office environment.
- Opportunity to gain valuable experience within a busy operations team.
How to Apply If you are an organised administrator with excellent customer service skills and are available to start in mid-August, we would love to hear from you….