Location: Churchill Square Shopping Centre, Brighton BN1 2RG
Contract: Permanent
Shift pattern: 5 days over 7
Pay rate: Competitive
Overview
Churchill Square Shopping Centre is Brighton’s main shopping complex and is in the heart of Brighton, benefiting from easy commuting from the city centre and surrounding areas, it offers discounted benefits from certain retailers. As part of the ABM security team, you will also benefit from full uniform with an annual refresh, access to Perkbox employee benefit scheme which includes discounted e‑vouchers for most retailers, including gyms, holidays and car rentals to name a few, and an employee assistance program which hosts 24/7 365 independent support for all colleagues.
This position is for a Security Officer working an average of 40 hours per week, on a rolling rota, at £13.88 per hour. We offer 28 days annual leave including public holidays (pro rata for part‑time workers).
Online e‑learning is readily available which supports our comprehensive Learning & Development programmes offered to all ABM colleagues. Full training and induction programme for all colleagues with a one‑team approach makes this a fantastic opportunity to join our team.
Churchill Square Shopping Centre Security Officers are responsible for the safety and welfare of members of the public who visit the Centre, to ensure that they have a pleasant shopping experience without fear of any incidents that may affect that experience.
Main Duties & Responsibilities
You are employed as ambassadors for the site to create and maintain an environment in which all law‑abiding members of the public, whether shoppers, visitors, staff or contractors, can feel safe and secure.
Great emphasis is placed on customer service within the role where your objective is to create a pleasant environment for all shoppers and tenants.
- Patrolling both front and back of house areas
- Deterring and reporting criminal behaviour
- H&S safety checks
- Rotating static positions within the centre and car park
- Carrying out vacant unit checks
- Refusing entry to known offenders
- Supporting Brand Partners to effectively manage incidents of antisocial or criminal behaviour
- Reporting defects/spillages within the Centre
- Taking part in training exercises to improve knowledge of site procedures
- Supporting service partners with related issues and procedures to reinforce the site’s one‑team ethos
Person Specification
- Competent in dealing with members of the public
- Level of health and safety awareness
- Good knowledge of security industry and systems
- Punctual
- Able to ensure all procedures are followed complying with legislation and company policy
- Maintain critical standards for professionalism, service and quality assurance
- Adhere to new policies and procedures to ensure that a respectful workplace exists
Essential
- SIA licensed – Guarding or door supervisor badge preferred
Desirable
- Good customer service
- Ability to demonstrate flexibility and adapt to change
- Positive attitude to work
- Level of health and safety awareness
- Good knowledge of security industry and systems
Benefits
- 24/7 GP: Both you and your immediate family can speak to a UK‑based GP from the comfort of your own home
- Mental health support and life event counselling
- Get Fit programme
- Financial and legal support
- Cycle to work scheme
- Access Perks at Work, our innovative employee app where you can find:
- Perks: discounts, gift cards, cashback and exclusive offers
- Life: Search for resources and tools on topics ranging from family and life to health, money and work
- Support: Online chat or telephone service for urgent support in a crisis
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
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