Temporary Customer Service AdministratorAlfreton, Derbyshire£12.71 per hourMonday to Friday | Shifts between 9:00am – 6:00pmMonday 10th August
We are currently recruiting for a Temporary Customer Service Administrator to join a busy and growing customer service team based in Alfreton.
This is a fantastic opportunity for someone with customer service or administration experience who enjoys speaking with people, resolving queries and providing an excellent level of support. The role will involve a combination of telephone-based customer service and administration, supporting customers with enquiries, orders and account queries.
Key Responsibilities:
- Handling incoming customer enquiries via telephone and email
- Processing customer orders accurately and efficiently
- Investigating and resolving customer queries and complaints
- Updating and maintaining customer records on internal systems
- Liaising with internal departments regarding orders and deliveries
- Supporting the wider customer service team with administrative tasks
- Ensuring all customer interactions are handled professionally and efficiently
The Ideal Candidate:
- Previous customer service or administration experience
- Excellent communication skills with a confident telephone manner
- Strong attention to detail and accurate data entry skills
- Good IT skills including Microsoft Office
- Ability to work in a busy environment while managing multiple tasks
- Experience working towards targets or service levels would be beneficial
If you are customer-focused, organised and available immediately, we would love to hear from you.
Apply today for more information or to be considered for this opportunity.