Support Concierge — Customer Care & Safety Champion

Company: Sanctuary Group
Apply for the Support Concierge — Customer Care & Safety Champion
Location: Norwich
Job Description:

Sanctuary Group is seeking a dedicated customer support specialist at Aviary House in Norwich to be the first point of contact for queries and to deliver compassionate, high-quality care. You will build positive relationships, respond calmly in emergencies, and help customers develop life skills while maintaining accurate notes.

This role emphasizes health and safety, security, and excellent customer care, with 42 hours per week and a pay rate of £12.90 per hour.

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Posted: July 23rd, 2026