Single Point of Contact Support Worker – Wolverhampton
Single Point of Contact Support Worker
Salary – £26,807 per annum
Contract – Full time, Permanent
This role does not offer eligibility for visa sponsorship.
This role offers a starting salary within Nacro’s pay structure of £26,807 with expected progression to £27,477 established within the first year, subject to meeting clear criteria and performance standards, with further pay progression available in the future. Nacro’s pay framework provides transparent progression points and supports ongoing professional development and career growth.
We are Nacro, we believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side.
About the role.
We are searching for a Single Point of Contact Support Worker as part of Wolverhampton’s substance misuse service, who can work in a fast paced and dynamic setting to support services users. You will be receiving referrals, completing assessments, prison transfers needle exchange and holding one to one session’s. The key aim is to support service users to reach their goals in line with the single point of contact focus throughout all treatment and interventions planning.
Duties and responsibilities include but are not limited to:
- Provide information, advice and supportprimarily viatelephonebut alsoface to face and in groups.
- Deliver interventions in a wide range of settings such as criminal justice, primary care, schools and youth centres.
- Undertake elements of assessment and case management with clients as directed.
- Liaise with external agencies, e.g., GP’s, treatment providers, and social care services.
Ideally you will have some experience of working with substance misuse and or support or social care experience, but Nacro will look at candidates who have minimal experience but relevant qualifications.
At Nacro, we believe in the power of a diverse and inclusive team. We are a Ban the Box employer and welcome applications from people of all backgrounds, including those with criminal records. Convictions are not discussed at application stage and will only be considered later if relevant to the role, assessed fairly, proportionately and confidentially. For advice, contact our confidential Criminal Record Support Service on 03001231999 or helpline@nacro.org.uk.
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