Audio Visual Service Engineer

AV Field Service Engineer – London

Field‑based role servicing commercial AV installations across London and surrounding areas.

Salary and Benefits

• Up to £40,000 per annum
• Industry‑leading AV technologies and complex system experience
• Ongoing training and professional development
• Company pension scheme
• Life insurance
• Health & wellbeing programme
• Paid sick leave
• Long‑term career progression opportunities

Responsibilities

• Diagnosing and repairing AV and IT system faults on client sites
• Conducting preventative maintenance visits and system health checks
• Supporting clients remotely and on‑site with technical issues
• Testing, commissioning, and handing over serviced systems
• Working with advanced AV technologies including displays, audio systems, control systems, switching equipment, and signal distribution platforms
• Collaborating with project, service and engineering teams to ensure smooth project delivery
• Supervising specialist subcontractors when required

Essential Qualifications

• Strong commercial AV service and troubleshooting experience
• Knowledge of projection systems, flat panels, DSPs, AV matrices and signal transmission technologies
• Hands‑on experience with Crestron NVX
• Good understanding of TCP/IP networking
• Experience using networking diagnostic tools such as Wireshark or PacketTracer
• Ability to interpret schematics and technical drawings
• Confident fault‑finding and use of hand tools
• Excellent customer‑facing communication skills
• Full UK driving licence

Preferred Experience

• Cisco CCNA, Microsoft MCITP or equivalent certifications
• AMX, Extron or Crestron programming experience
• Knowledge of Microsoft Server environments
• Experience with streaming platforms and digital signage solutions
• IPAF and PASMA licences
• Audio systems experience (balanced and unbalanced)
• Video conferencing CODECs
• LCD, DLP and large format displays
• Crestron control systems and AV switching/matrix solutions
• HDBaseT and CatX signal extension technologies
• Lighting/DMX systems
• AVoIP and Dante networking
• General networking and IT troubleshooting skills

#J-18808-Ljbffr…