Senior Administrator / Assistant Manager, Fund Solutions
Location: Jersey, Channel Islands
Schedule: Full-time, Monday to Friday
Work Arrangement: Hybrid / On-site
CSC is a leading provider of fund administration and outsourced services, supporting clients with accurate, timely, and investor-ready reporting. As a Senior Administrator / Assistant Manager within Fund Solutions in Jersey, you will be a senior point of contact for a portfolio of fund structures, coordinating governance, investor communications, and operational deliverables. You will help ensure high-quality service, support billing and payments workflows, and contribute to process and system improvements.
Key Responsibilities
- Act as a senior day‑to‑day contact for clients and investors, responding to queries in a timely and professional manner
- Coordinate quarterly and ad‑hoc governance activities, including preparing agendas, board packs, and meeting minutes
- Support and process client payments in line with internal controls, approvals, and service level expectations
- Facilitate investor communications and scheduled reporting distribution, ensuring accuracy, completeness, and deadlines are met
- Maintain and update operational logs and records (e.g., invoices, static data, investor queries, and action trackers)
- Prepare scheduled billing and lead the client invoicing process, including follow‑ups and query resolution
- Assist with interim and annual external audits, including coordinating requests and providing supporting documentation
- Contribute to the implementation, testing, and rollout of internal systems and process enhancements across Fund Solutions
- Identify opportunities to improve efficiency and service quality within fund administration processes and team workflows
Required Qualifications
- Relevant experience in fund administration, company secretarial administration, or a comparable financial services environment
- Ability to work independently, manage competing deadlines, and use sound judgement to elevate issues appropriately
- Strong attention to detail, with a commitment to delivering accurate client and investor reporting
- Clear written and verbal communication skills, with confidence liaising with clients, investors, and internal stakeholders
- Proficiency with Microsoft Office (especially Excel and Word) and comfort working with operational systems and logs
- A proactive, service‑led mindset with a focus on quality, responsiveness, and continuous improvement
Preferred Qualifications
- ICSA / CGI qualification (or working toward), or equivalent professional development aligned to governance/administration
- Prior experience preparing board packs and supporting governance meetings for fund structures
- Experience supporting billing/invoicing processes and/or payment workflows within a controlled environment
- Exposure to audit support activities for fund entities and coordinating information requests
- Familiarity with process improvement, system implementation, or change initiatives within fund solutions or fund administration
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
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