Sales & Renewals Advisor
Location: ManchesterStart date – End of JulySalary – 24,730 OTE 30,000+Working Hours – Monday to Thursday 9am – 17:30pm and Friday 4pm FinishHolidays: 25 days holidays + bank holidays (option to purchase / sell 5 holidays per year) + additional leave during other international celebrated holidays
Are you a confident communicator with a passion for delivering excellent customer experiences? We’re looking for a Sales & Renewals Advisors to join our dynamic team upselling on products and renewals dealing with customer queries and upselling on a non advised basis.
What You’ll Do:
* Dealing with warm leads – Handle inbound and outbound calls to drive sales and renewals* Query handling in response to customer requests with the support of clear information and providing professional customer service* Meet performance targets across sales, compliance, and customer satisfaction.* Ensure all customer interactions meet regulatory standards including GDPR and Consumer Duty.* Participate in training, team meetings, and continuous development activities.
What You’ll Bring:
* Experience telephone-based customer service or sales experience in a regulated, environment.* FCA Environment experience* Strong verbal communication and listening skills.* Friendly, empathetic, and consultative approach to customer interactions.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
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