Overview
Queenscourt Hospice is an independent charity that provides free, specialist palliative care for the people of Southport, Formby and West Lancashire. We care for patients with advanced progressive illnesses, helping them to achieve the best possible quality of life.
Salary: £26,253 – £28,245 per annum (Dependant on Experience)
Hours: 37.5 hours, Permanent
Location: Southport, Merseyside
Responsibilities
- Support the delivery of an exciting range of fundraising activities and provide excellent customer service to Queenscourt Hospice supporters.
- Utilise strong administration and organisational skills to aid the smooth running of the fundraising team.
- Be a proactive, well organised team player with a positive, can-do attitude.
- Provide outstanding supporter care and act as the first point of contact for supporters, building personable and effective relationships.
- Liaise with patients and families, staff, volunteers, corporate bodies and members of the public as required.
- Contribute to the fundraising objectives and work with the fundraising team to achieve targets.
- Note that there will be a requirement for social contact with patients and/or patient families; some out-of-hours work is essential.
Qualifications / Requirements
- Excellent communication skills and the ability to build relationships with supporters, patients and families.
- Strong administrative and organisational abilities with attention to detail.
- Ability to liaise with staff, volunteers, corporate partners and members of the public.
- Willingness to engage in occasional out-of-hours work.
Benefits
- 28 days annual leave plus Bank Holidays, rising to 29 and 30 at respective 5 and 10 year anniversaries
- Recognition of NHS service in respect of holidays, sickness and salary
- Support for NHS Pension contributions for those eligible
- Enhanced maternity, paternity, adoption and shared parental leave
- Access to offers and discounts (including Blue Light Cards)
- Comprehensive induction program with ongoing training and development
- Career progression opportunities
- Access to 24/7 Employee Assistance program (EAP)
- Supportive, employee-focused policies and wellbeing initiatives
- Working in a modern, bright, and welcoming environment
- Subsidised staff meals
- Staff receive excellent support and supervision from management
Please note – Any applicants for roles at Queenscourt Hospice must be authorised to work in the UK. We are not able to offer sponsorship to work in the UK at this time. Due to the size of our organisation and the nature of our business, it is critical that we fill vacancies quickly; therefore the successful candidate will need to provide evidence of right to work in the UK. As a registered charity we are also unable to offer financial relocation packages.
Salary: £26,253 to £28,245 per annum (Dependant on Experience)
Closing Date: Midnight Sunday 9th August 2026
For more information or an informal chat, please contact Liz Hartley or Alex Hegarty on 01704 544645.
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