Technical Services Architect & Scale Lead

ROCK is seeking a Head of Technical Services to define and scale the technical backbone of our managed services. This role is a strategic, cross‑functional leadership position responsible for standardising how services are built, documented, and delivered at scale.

You will lead a team of Technical Specialists, partner with the Head of Service Operations, and drive automation, knowledge management, lifecycle management, and platform evolution to ensure secure, repeatable, and high‑quality

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